| Info | 29 | | Resident moved in this week | Update | Ricky Hollingsworth moved in 4 days ago |  Ricky Hollingsworth | Beacon | Confidential RP | 4 days overdue | Open |
| Info | 29 | | Unresolved past its grace | Stuck | "UC statement for Charlotte Pinnock 83 days overdue" has been open for 83 days with nobody on it |  Charlotte Pinnock | Midland | Windrush | 83 days overdue | Open |
| Info | 28 | | DBS expiring or expired | Due soon | Priya Sandhu's DBS expires in 12 days | Priya Sandhu | — | — | In 12 days | Open |
| Info | 28 | | Mandatory training expiring or lapsed | Due soon | Priya Sandhu's fire safety and evacuation expires in 12 days | Priya Sandhu | — | — | In 12 days | Open |
| Info | 28 | | Certificate expiring | Due soon | Building Insurance due in 24 days | 131 Heathfield Road | Horizon | Reliance | In 24 days | Open |
| Info | 27 | | Duplicate certificate reference | Mismatch | 2 documents claim the reference SPL-3321 | SPL-3321 | — | — | Today | Open |
| Info | 27 | | Named key worker is not the allocated worker | Mismatch | Daniel Okonkwo's key worker is not the allocated worker |  Daniel Okonkwo | Horizon | Reliance | Today | Open |
| Info | 23 | | Certificate missing | Missing | EPC Certificate expired 6 days ago | 15 Hunters Road | Horizon | Windrush | 6 days overdue | Open |
| Info | 23 | | Provider paying below the SLA rate | Mismatch | 7 Mansel Road is being paid £91.80 a room below its SLA rate | 7 Mansel Road | Horizon | Reliance | 8 days overdue | Open |
| Info | 23 | | Provider paying below the SLA rate | Mismatch | 131 Heathfield Road is being paid £138.04 a room below its SLA rate | 131 Heathfield Road | Horizon | Reliance | 8 days overdue | Open |
| Info | 23 | | Provider paying below the SLA rate | Mismatch | 184 Bearwood Road is being paid £127.66 a room below its SLA rate | 184 Bearwood Road | Horizon | Reliance | 8 days overdue | Open |
| Info | 23 | | Void room | Stale | Room 3 has been off-line for 2 weeks | 7 Mansel Road | Horizon | Reliance | 12 days overdue | Open |
| Info | 23 | | Gap in the statement run | Stale | 1 month missing from Adnan Malik's statement run |  Adnan Malik | Horizon | Reliance | 67 days overdue | Open |
| Info | 22 | | Session with no note | Missing | Imran Yusuf's health session has no note |  Imran Yusuf | Horizon | Reliance | 10 days overdue | Open |
| Info | 22 | | Chase gone quiet | Stale | Chase at 7 Mansel Road has gone quiet | 7 Mansel Road | Horizon | Reliance | 22 days overdue | Open |
| Info | 21 | | Certificate expiring | Due soon | PAT Testing Report due in 8 days | 244 Coventry Road | Midland | Reliance | In 8 days | Open |
| Info | 20 | | Document missing | Missing | Mickey Halloran's risk assessment lapsed 8 days ago | MHMickey Halloran | Horizon | Concept | 8 days overdue | Open |
| Info | 18 | | Concern flagged with no session since | Stale | Terry Mapstone is flagged for concern and has not been seen for 5 days | TMTerry Mapstone | Midland | Confidential RP | 5 days overdue | Open |
| Info | 18 | | Ticket waiting on us | Awaiting | HT18211 has been waiting on our answer for 8 days | HT18211 | Horizon | Reliance | 8 days overdue | Open |
| Info | 17 | | Ticket updated | Update | HT18211 is waiting on us | HT18211 | Horizon | Reliance | 8 days overdue | Open |
| Info | 17 | | Resident not seen | Stale | Sabina Akhtar has not been seen for 18 days |  Sabina Akhtar | Horizon | Dawson's | 18 days overdue | Open |
| Info | 15 | | Long placement with no move-on | Stale | Marcus Reid has been in the same placement for 2 years |  Marcus Reid | Horizon | Reliance | 880 days overdue | Open |
| Info | 14 | | Company document expiring or lapsed | Due soon | Horizon's public liability insurance due in 9 days | Horizon Supported Living Ltd | — | — | In 9 days | Open |
| Info | 13 | | Reliance replied on a thread | Update | Dominic Slater replied on Move-out notice — 28 days |  Amy Prendergast | Beacon | Reliance | 1 day overdue | Open |
| Info | 13 | | Registration sitting with the provider | Awaiting | Hayley Ingram's registration has been with the provider for 19 days |  Hayley Ingram | Beacon | Reliance | 19 days overdue | Open |
| Info | 13 | | Tenant document expiring or expired | Due soon | Jerome Clarke's licence agreement is due in 20 days |  Jerome Clarke | Beacon | Reliance | In 20 days | Open |
| Info | 13 | | Certificate expiring | Due soon | Gas Safety Record due in 41 days | 78 Hob Moor Road | Beacon | Reliance | In 41 days | Open |
| Info | 13 | | Thread open too long | Stale | REL-2026-4202 has been open for 42 days | REL-2026-4202 | — | — | 42 days overdue | Open |
| Info | 13 | | No UC statement ever filed | Missing | No UC statement has ever been filed for Denise Fairhurst |  Denise Fairhurst | Horizon | Windrush | 50 days overdue | Open |
| Info | 12 | | Remittance due | Due soon | Birmingham City Council purchase order due in 7 days | Birmingham City Council | — | — | In 7 days | Open |
| Info | 11 | | Annual claim review due | Cycle | Annual claim review for Jerome Clarke due in 20 days | Jerome Clarke | Beacon | Reliance | In 20 days | Open |
| Info | 11 | | Vacant room not let | Stale | Room 6 at 84 Ninevah Road has been vacant for 27 days | Room 6, 84 Ninevah Road | — | — | 27 days overdue | Open |
| Info | 10 | | Response required | Stale | Reliance need a second signature on Patrick Nnamdi's licence agreement. | 9 Alexandra Road | Beacon | Reliance | 1 day overdue | Open |
| Info | 10 | | Tenant document expiring or expired | Due soon | Abdul Rahman Sheikh's support plan is due in 21 days | ARAbdul Rahman Sheikh | Horizon | Reliance | In 21 days | Open |
| Info | 10 | | Support plan review due or overdue | Due soon | Abdul Rahman Sheikh's support plan review is due in 21 days | ARAbdul Rahman Sheikh | Horizon | Reliance | In 21 days | Open |
| Info | 9 | | Certificate expiring | Due soon | Electrical Installation Report (EICR) due in 47 days | 24 Barrows Road | Beacon | Dawson's | In 47 days | Open |
| Info | 7 | | Ticket stale | Stale | HT18240 has had no movement for 24 days | HT18240 | Midland | Reliance | 24 days overdue | Open |
| Info | 6 | | Tenant document expiring or expired | Due soon | Julie Ashby's benefit award letter is due in 26 days | JAJulie Ashby | Horizon | Dawson's | In 26 days | Open |
| Info | 6 | | Mandatory training expiring or lapsed | Due soon | Nadia Karim's data protection and information governance expires in 26 days | Nadia Karim | — | — | In 26 days | Open |
| Info | 5 | | Expected move-in approaching or passed | Due soon | Marek Zielinski moves in in 7 days | MZMarek Zielinski | Horizon | Reliance | In 7 days | Open |