| Urgent | 83 | | Response required | Stale | Reliance need the support plans behind two claims at 131 Heathfield Road. | 131 Heathfield Road | Horizon | Reliance | 39 days overdue | Open |
| Urgent | 83 | | Tenancy unregistered | Missing | No tenancy registered for Wesley Tomkins |  Wesley Tomkins | Beacon | Reliance | 41 days overdue | Open |
| Urgent | 83 | | Resident never seen | Missing | Martin Doughty has never been seen |  Martin Doughty | Beacon | Reliance | 43 days overdue | Open |
| Urgent | 83 | | Housed with an inactive claim | Mismatch | Omar Bashir is housed with an inactive claim |  Omar Bashir | Midland | Reliance | 49 days overdue | Open |
| Urgent | 80 | | Contact hours below the plan | Over limit | Martin Doughty is 120 minutes short of the contact floor | Martin Doughty | Beacon | Reliance | Today | Open |
| Urgent | 71 | | Policy re-sign due or overdue | Overdue | Joseph Adeyemi's safeguarding adults policy re-sign is 4 days overdue | Joseph Adeyemi | — | — | 4 days overdue | Open |
| Urgent | 70 | | UC award dropped sharply | Over limit | Ryan Delaney's UC award dropped 43% |  Ryan Delaney | Beacon | Dawson's | Today | Open |
| Urgent | 67 | | Core course never taken | Missing | Chloe Bennett has never taken fire safety and evacuation | Chloe Bennett | — | — | Today | Open |
| Urgent | 67 | | Void room | Stale | Room 4 has been off-line for 8 weeks | 63 Rookery Road | Beacon | Reliance | 55 days overdue | Open |